Thursday, November 26, 2009

Working in the Shopping Centre

We are at The Glen Shopping Centre at the moment and will be there for two weeks (as well as the store in Malvern).  It is a great place to people watch.  We are right next to Santa and it is amazing to see the mix of very excited and very terrified children who see Santa.

And what is even more amazing is the amount of bribing we do to get a photo of the kids with Santa.  I have probably been guilty of it in the past, but you see some of these little kids sitting there looking bewildered, scared, overwhelmed and you have to wonder why we put them through it.

It is also interesting working in the middle of a shopping centre. We are in an open display with no where to hide.  We can get very busy for short bursts, and then not really have much interest for an hour.  In the time when there is little interest it is very difficult to look and stay enthusiastic.  The last thing people want to see is a bored looking sales assistant - but if you have been there for 6 hours and only spoken to a dozen people it is very hard not too.  So my mission for myself today (and I'm there 12 hours) is to stay looking interested.  In the shopping centres it gets busier later in the week so this should be a bit easier today.

I'll add a photo of the stand (which looks lovely) soon.

Have a great day.

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